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“We love our new air source heat pump system and Cotswold Energy were incredibly helpful, genuine and knowledgeable throughout the whole process. No regrets here!! We replaced old night storage heaters with radiators powered by the air source heat pump, and it has transformed the house – what was a damp and slightly cold house is now beautifully warm and snug. My battle with the mould by the windows is officially over. The system has been in for nearly a year now and cost wise it is costing us slightly less to be a lot warmer! Oh and fun fact we discovered in the summer – the fan blows amazing clouds of bubbles! Just hold the bubble wand in front of it and you’re away…”
“We’ve just had an ageing oil boiler replaced by a new ground source heat pump. The whole process was handled very professionally from start to end. Hot water is great, although, of course, I won’t be able to comment on the heating efficiency until the winter.
I really felt like the team take pride in what they do, this ran through everything, from planning right through to the final clean up, and as a result, we now have a high quality installation.
“Jon and all the team were great to deal with from start to finish, They gave us all the information and helped explain the various schemes and grants.
The installer Ross and his guys were great and we worked with them throughout the renovation to coincide with our own trades during the build on the property and they helped with the handover to our plumber to help with the domestic plumbing side of things as well.
I would have no hesitation on using them again on any other project and highly recommend Cotswold Energy Group Ltd”
“We have just occupied our new extension which provides a wheelchair accessible ground floor bedroom and wet room for my disabled wife. Cotswold energy were subcontracted by our builders to fit out the wet room and install underfloor heating for the whole extension. Also significant modifications to the heating and plumbing were required for the existing house. We are very pleased with the final result and were impressed how quickly they responded to minor problems when they occurred. They were very conscious of the specific needs of my disabled wife while they were working on the project.”
“Cotswold Energy Group were one a handful of companies I contacted to quote for a replacement of my old Worcester highflow boiler. Aaron arranged to come out the same evening (Tuesday), and provided a competitive quote as well as a 10 guarantee from Worcester Bosch, due to them being approved, registered installers. Aaron offered us usage of portable oil filled radiators while we waited, and claimed that if the new boiler was in stock with suppliers, then it could be installed on the Friday of the same week. We were contacted on the Wednesday to ask if they could install the boiler a day early. Absolutely!! Dave worked tirelessly on the Thursday to ensure that we would have heating and hot water that night. He left at 19:00. Aaron and Dave returned the following day to finish off. We are delighted with our new boiler. The work completed by Cotswold Energy Group has been faultless. Thank you!”
“Cotswold Energy Group fitted a large air source heat pump, replaced radiators and removed an oil boiler. The team were quick, efficient, and a pleasure to work with. All documentation provided quickly and qualified for the full RHI scheme”
“In our experience Cotswold Energy have been excellent to work with. The specification and ordering process was straight forward. The installation team arrived on the scheduled date, were considerate and flexible whilst on site. The system took a little tweaking to get right but is now working well and we are very pleased. All queries have been dealt with promptly and the overall experience has been good.”
“We have just come through our first winter with an air source heat pump installed for us by CEG in July 2020; and we have enjoyed a warm house and plenty of hot water.
Our objective was to reduce our carbon footprint and to this end we had already installed a solar thermal system for heating water 10 years ago. The heat pump therefore needed to be integrated with that system, and we had a gas boiler which needed to be removed.
At every stage, from discussing our needs, designing and installing the new system, to follow-up visits to iron out teething problems, the CEG employees, without exception, were conscientious, attentive, courteous and demonstrated high levels of competence and expertise, including knowledge of the RHI grant. They seemed to work really well as a team, with great enthusiasm for what they were doing, and we would have no hesitation in recommending CEG to others.
Regarding our carbon footprint, we are pleased to note that both the KWh of energy we purchased from the grid and the tonnage of CO2 produced by our domestic energy use this winter was less than half that of either of the 2 previous winters.”
“Cotswold Energy have just replaced our electric boilers with Air Source Heating. We are really pleased with how the project went and the professional manner in which the team worked. From day one and our initial contact with Zoe and Robin up to the completion of the work, the team have gone above and beyond.
Sam and Josh worked so hard throughout the week and treated our home with respect and were courteous at all times. They arrived on time and left the house neat and tidy, giving a quick Hoover before leaving. They communicated every step of the way, answering our questions as they went along.
We were supported with all the relevant documentation once the installation was complete, which was a great help.
I would definitely recommend Cotswold Energy and the high level of service they provide.”
“Great service, and would recommend to anyone wanting to use their services.
They were efficient at getting back to us, communicated brilliantly throughout the whole project, and worked well with the other trades to ensure our house was set up with fully functioning ground source heat pump and UFH throughout.”
“We live in a large, 200 to 300 year old, Grade ll listed stone house near Stroud. We have a 30 year old mains gas boiler and our carbon footprint is bigger than I like.
I asked Cotswold Energy Group to look at what we could do using an air source heat pump. Robin and Tom came to see the house. They looked at every room, checked all dimensions, including windows, and noted all the radiators. Tom sent me a thorough proposal for an Air Source Heat Pump to meet the majority of our heating need with a gas boiler to provide a back up at peak times. It was a clear and comprehensive proposal which would very significantly reduce our carbon footprint. They included a table to show the Return on Investment.
We feel real confidence in what they have offered but other work we need to do on the house means we cannot afford to take it up at the moment. As a first step we may decide to scrap the old boiler for a more efficient modern one.
We will certainly ask Cotswold Energy Group to quote for that, and I hope we will be able to look again with CEG at an Air Source Heat Pump system in a few years time.”
Mr R Smale
Andy & Mary Jeanes
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